What is tell Charlie?
Tell Charlie is a service that allows you as a guest to be in direct contact with the accommodation you booked. A few days before arrival you will receive an invitation to share any questions or requests you might have. The hotel will be notified and can directly respond to you.
During your stay you will receive an invitation to share to see if everything is meeting your expectation, or if there is anything you might need.
And when your stay is over you will be invited to provide feedback to how your stay was, so the accommodation can learn on how to improve if needed, or to tell them to keep on doing what they are doing so well.
So… when you receive an email from tell Charlie; you know the accommodation is there to help you get the most out of your stay! Still have some questions? Please send us your questions by email. Contact us