tell Charlie can help support accommodations and their guests practicing social distancing during the COVID19 crisis.
Learn more!
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Upselling and guest messaging made easy

tellCharlie drives up hotel revenue and reviews through personalized guest communication and upselling, before, during, and after stay.

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How tell Charlie benefits your accommodation

Increased value

Happy guests are good for business, as they spend more, are more likely to return, and leave good reviews for others to see.

Frictionless Feedback

Guests communicate with you through an intuitive, install-free chat app. By removing barriers guests feel free to express their needs which provides actionable feedback.

Saves you time

Centralizing your digital communication, using automation, templates, and intuitive UI is saving time everyday.


Our analytics provide insight to how your organization is evolving and  how to improve.

Easy digital communication

With a clear inbox, intuitive chat interface and templates, communicating with your guests is easy.

More reviews and ratings

300% more ratings and reviews compared to traditional post-stay surveys.

Quick tour

This video shows a quick, simplified overview of how tell Charlie works for both guests and accommodations.
Want to find out more? See how tell Charlie works

What our
customers say

A wide variety of accommodations are already using tell Charlie, from small accommodations with a few rooms, to large hotels with 500+ rooms.
“tell Charlie lets us have a meaningful dialogue with our guests from the start, which helps us improve guest experience and identify opportunities.”
Dirk-Jan Doek
General Manager
“We at Hotel Abba use tell Charlie on a daily basis and it helps us to welcome the guests, check up how they're feeling during stay and collect more reviews”
General manager
“It's a cool program to communicate with guests, where they can write reviews and you can easily see what's going on with them.”
Gartl Apartments
David Gartl
General manager
“They have a cool chat, you can contact them any time”
Anonymous Guest
in an online review


tell Charlie works with the following Property Management Systems and Channel Managers:
Want your PMS or Channel Manager to work with tell Charlie? Let us know!

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